Return & Refund Policy – KashmirStudy.com
At KashmirStudy.com, we provide digital educational products and services such as online MCQs, premium practice tests, and downloadable PDF study materials. Please read this policy carefully before making any purchase.
1. Nature of Products
All products and services offered on KashmirStudy.com are digital and non-physical, delivered instantly or made accessible immediately after successful payment.
Because of the nature of digital content, returns are not applicable.
2. No Return / No Refund Policy
Once a purchase is completed and access to premium content is granted:
- ❌ No returns
- ❌ No cancellations
- ❌ No refunds
This applies to:
- Premium memberships or subscriptions
- Paid MCQ access
- Downloadable PDF notes or study materials
- Any other digital educational content
3. Exceptions (Limited Cases)
Refunds may be considered only in exceptional circumstances, such as:
- Duplicate payment for the same product
- Technical error resulting in payment without access to content
In such cases, users must contact us within 48 hours of payment with valid proof of transaction.
Approval of any refund is at the sole discretion of KashmirStudy.com.
4. Payment Gateway Responsibility
All payments are processed through secure third-party payment gateways.
KashmirStudy.com does not store or have access to users’ card, UPI, or banking details.
Any delays or failures caused by payment gateways are subject to their respective policies.
5. User Responsibility Before Purchase
Users are advised to:
- Review product descriptions carefully
- Use free content or demos (if available) before purchasing
- Ensure compatibility with their device and internet connection
By completing a purchase, you acknowledge that you understand and agree to this Return & Refund Policy.
6. Policy Changes
KashmirStudy.com reserves the right to modify or update this policy at any time without prior notice.
Changes will be effective immediately upon being posted on this page.
7. Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
📧 Email: info@kashmirstudy.com
🌐 Website: https://kashmirstudy.com
Last updated: December 2025